Great doctors. Top-ranked hospitals. Comprehensive care. Close to home.
We are one of the most comprehensive healthcare providers in the East Bay, offering you nearly every service and doctor you are likely to need.
Medicare Annual Enrollment Period
October 15 – December 7
In 2025, John Muir Health will continue to be covered in-network by these Medicare Advantage plans, which all include a Part D prescription drug benefit:
- Central Health Medicare HMO Plan (formerly known as Brand New Day)
- Anthem Medicare Advantage (PPO)
- HumanaChoice (PPO) Medicare Advantage
Please note, Humana will no longer offer HMO Medicare Advantage plans in Contra Costa County in 2025.
Need help? We have partnered with Van Berg Insurance Services to provide you with personalized guidance:
Van Berg Insurance Services
Medicare sales meetings: jmh.vanbergins.com
Call: (925) 471-4150
Toll free: (877) 776-8919 Email: info@vanbergins.com
Other independent agents and counselors may also be able to help you navigate your options. Make sure to reach out to someone you trust. You should not be receiving unsolicited phone calls regarding Medicare insurance options.
If you would like to speak with John Muir Health, please call our Customer Service Representatives at (925) 952-2887, available Monday through Thursday 8am – 5pm and Friday 9am – 5pm.
This is not a complete listing of plans available in your service area. For a complete listing, please go to www.medicare.gov or contact 1-800-MEDICARE (TTY users should call 1-877-486-2048), 24 hours a day/7 days a week.
Need Help?
Call Customer Service at (925) 952-2887 or toll-free at (844) 398-5376, Mon-Thur 8:00am-5:00pm and Fri 9:00am-5:00pm
Health Insurance Plans We Work With
Please note: For health insurance plans accepted at the Berkeley Outpatient Center please visit Berkeley Outpatient Center Accepted Insurance.
Open Enrollment Frequently Asked Questions (FAQ)
- I'm new to John Muir Health, where do I start?
- How do I know if John Muir Health or my physician is in my insurance network?
- How do I find a doctor accepting new patients?
- Can I email my doctor or look at my lab results online?
- Where are your Urgent Care locations?
- Are you a health plan?
- How can I safely see my doctor during COVID-19?
- Is it easy to transfer my medical history?
- How is John Muir Health different?
I'm new to John Muir Health, where do I start?
As your partner in health, we’re here to help make your transition from your previous health care provider as quick and easy as possible. Just follow the steps here to get started.
How do I know if John Muir Health or my physician is in my insurance network?
John Muir Health contracts with most major health insurance plans. Check our list of plans.
How do I find a doctor accepting new patients?
Use our Find a doctor search tool, and check the box for “accepting new patients” on the left-hand side. Get to know your new doctor by watching the bio videos, and schedule online with many of our providers.
Can I email my doctor or look at my lab results online?
Yes, when you become a patient at John Muir Health, we encourage you to register for our digital patient portal, MyChart. This portal allows you to message your care team, update your contact information, opt-in to paperless billing and online payments, conduct a video visit, review lab results, and complete paperwork in advance of your appointment. Learn more about MyChart.
Where are your Urgent Care locations?
We have Urgent Care Centers in locations across the East Bay.
Are you a health plan?
No, we are not a health plan. We are a provider of healthcare services, and we are in-network for many health plan options.
How can I safely see my doctor during COVID-19?
Many conditions and issues can be covered remotely through a video visit or a phone visit. We also have numerous safety precautions in place to help keep you safe when you need in-person care.
Is it easy to transfer my medical history?
Your new PCP will request your records from your previous doctor. You can also bring copies of your record to your visit. If you come from a medical group that uses MyChart, you can transfer your medical information very easily online. Learn more about MyChart.
How is John Muir Health different?
John Muir Health is an open system that allows you flexibility in choosing how you receive care and who you go to for care. Our outpatient centers offer a one-stop shop for a wide variety of services, from primary and urgent care services to specialists to lab/imaging services, while our Walnut Creek and Concord hospitals are ranked in the top three in the San Francisco Metro Area by U.S. News & World Report. At John Muir Health, we know that listening and explaining lead to better care.